Shipping and Returns
Shipping
All orders are processed within 1-5 business days after receiving your order confirmation email. When your order has shipped, you will receive an email notification from SuedeandSmoke which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at suedeandsmoke.co@gmail.com with your name and order number, and we will look into it for you.
Returns
We offer free return labels for all orders + no restocking fees!
You have 30 days from the date of fulfillment to return all eligible items. All merchandise must be unwashed, unworn, and in original condition with tags on, or will be subject to denial. The refund will be calculated for the item(s) purchased and does not include the amount paid for shipping.
We will always stand behind our products. Though we inspect every item, some small damage may be missed or occur during shipping. If you receive a damaged item, please reach out to us as soon as possible so we can resolve the issue.
FINAL SALE and FLASH SALE items are NOT eligible for Returns or Exchanges.
Please contact us at suedeandsmoke.co@gmail.com to start a return.